How to Check Out
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| Step 1 |
- Once youīve completed shopping by
adding all part numbers and quantities to your shopping cart, click
the "CheckOut" button.
Note: Products marked with ***
dont exist in desired quantity in our stock. You can buy them anyway
and check the quantity we have in stock for immediate deliver in the
checkout process. All items out of stock will be restocked within
our normal lead times with suppliers and manufactures. You can place
pre-order and soon as we will have stock we will despatch to you
immediately.
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| Step 2 |
- Enter or review your Billing and
Shipping Address.
- Select a shipping method. If you
have any items that will not ship immediately, you have the option
to select a shipping method for your pending items.
- If you would like an estimate of
the shipping charges, click on the "Estimate Shipping Cost" button.
- Click "Continue With Check Out".
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| Step 3 |
- Select your payment method.
- You may enter a PO # if you
prefer. However, this "Purchase Order" number is not a required
entry. It is strictly used as an internal reference number for your
order.
- You may also enter a brief
description or any special instructions regarding your order. A
maximum of 60 spaces is available. (Note: This will slow down the
processing of your order, as it will be routed to a Sales
Representative for review.)
- Review your order and click the
"Submit Order" button.
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My WPS Account
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You do not need a "My WPS Account" account to order on-line; however, there
are advantages to having an account with us!
Advantages for "My WPS Account" account holders: |
- Store your personal information,
eliminating the need to retype it each time you make a purchase.
- Modify your billing, shipping or
email address and change your password.
- Store as many shipping addresses
as you need when ordering online.
- Use the "Bill of Material" tool to
import a spreadsheet and save it as a project.
- Use the "Project Manager" tool to
create, save, and manage multiple design projects.
- View your "Order History".
- Track shipments.
- View the status of any pending
shipments.
- Print out invoice copies.
- Reorder products you have
previously ordered in the past with just a click!
All of these options save you time and registration is FREE! To sign up,
click here. |
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"How to Open a "WPS" Account
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- All blocks marked with a red
asterisk must be filled in to process your registration.
- If you click the box marked "Make
Shipping the Same as Billing", the next section will automatically
be filled in with the billing information you provided -- as long as
you have java script enabled. If you need your order shipped to a
different address, do NOT check the box! This allows you to fill in
this section with the appropriate shipping information.
- Create a User Name and password,
retype your password to confirm it.
- Now click the "Submit
Registration" button to complete the registration process. You will
receive a message advising that your registration was successful. If
any required fields were not completed, a message will pop up
advising which blocks need to be completed to process your
registration.
- Save your User Name and password
for future reference. You will receive an email confirming your
account, however, it will not include your password for security
purposes. If you ever forget your password, you can request it by
clicking on the "I Forgot My Password" link under the "Log In"
button of the "My Mouser" sign-in block.
You may open one or several My Mouser accounts. This option is
convenient for companies with several employees who have purchase
authorization and would like to use their own User IDīs and passwords to
maintain their individual projects on their own accounts. |
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Updating Your Address Information or User Name & Password
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- Log in to your My Mouser account.
- Click on the link called "Edit
Address/Profile".
- Update your address and click on
"Save Changes".
- Your User Name and password are
located under your address information on this page.
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B.O.M. Importer Tool
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If you have a large Bill of Materials and have it saved as a
spreadsheet, use the B.O.M. Import Tool to add the parts and quantities
from your spreadsheet directly to your shopping cart or your projects.
- Log into your "My Mouser" account
and then click on the "B.O.M. Import Tool".
- Copy and paste the part numbers
and quantities from your spreadsheet into the block provided.
- If you do not have a spreadsheet,
simply enter the manufacturer part number or Mouser stock number,
hit the "space bar", enter the quantity, and hit the "Enter" key.
Repeat this process to enter each part number and quantity. If you
omit the quantity, a default quantity of "1" will be used.
- Select "My Current Order" to add
parts to your shopping cart; or select "" to create a
new one; or Select One of Your Project Names to add parts to an
existing project. Click the "Import BOM" button to import parts all
at once to the location you designated.
- If you imported part numbers that
have more than one match, you will see a link under your part number
stating "More Than One Match! Click Here To Select Desired Part
Number." Clicking this link will take you to the search results
page, where you can select the product of your choice.
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On-Line Catalog
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We prepare our entire catalog online in PDF format. All what you will need to view
our catalog is Adobe
Acrobat Reader. If you do NOT have Adobe Acrobat Reader,
click
here for a free download.
To navigate through our catalog, click on the bookmarks in the left-hand
window. The bookmark for the page you are viewing will appear in blue in
the bookmark window. Once the page is open, use the Back and Next
buttons at the top and bottom of the page to browse from page to page.
You can also browse the catalog by selecting a product category,
supplier name or page number in the bookmark window. Close the bookmark
window to get a larger view of the catalog page or use the magnifying
glass on your tool bar to make the page larger.
To help you locate products there is a section guide page for each major
section of the catalog. You may jump to any
page number in these guides by clicking on the page number or by using
the Back and Next buttons at the top and bottom of each page.
All blue part numbers in the catalog have links so you can click on the
part number and view the product details, inventory status or add it to
your order. If you are unable to see the blue part numbers, scroll your
mouse over the part numbers and a "W" will appear on the cursor
indicating it has a link.
Catalog products without a direct link can also be displayed and ordered
by either typing the part number or copying and pasting the number into
the search box located on any page.
Our on-line catalog is continuously updated to provide you with
information and availability of new products that weīve added to our
product selection. You can view and order these products by selecting
"New Products" in the bookmark window.
We also have a "Preview Future Products" selection that lists products
to be added to our next catalog. However, you can view and
purchase many of these products right now by using our on-line catalog
www.wattpowersolutions.com.
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Quote Request
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If you are looking for a particular part and can NOT find it in our
catalog or on our website, use our
on-line
quote request form to let us know what you need.
- Enter the part numbers or
description of what you need and fill in the contact information and
email address blocks. Be sure to fill in all yellow blocks.
- Enter any comments in the block
provided and click the "Submit Quote" button to send your request.
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EZ Search & Buy Form
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The
EZ Search & Buy Form is a convenient time-saving tool!
If you know the Mouser Part Numbers you want to order, then this form is
for you! Save lots of time by entering all the part numbers you need and
add them to your shopping cart all at once without having to search
separately for each part number.
- Click the "Order On-Line" link
below the search box.
- If you need to order more than 5
part numbers, use the "Add:" block to type in the number of rows you
need. (You can enter up to 99 lines.) Then click the "Lines to Form"
button.
- Enter the part numbers, your
internal part numbers (if you like), and the quantities you want.
- When you are ready to order, send
the items to your cart by simply clicking on the "Add to My Order"
button.
- If you are logged in to your "My
Mouser" account, you can also use this form to add multiple Mouser
Part numbers into a new or existing project.
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Project Manager
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Our Project Manager tool allows you to save multiple projects or bill of
materials on our website and then order them at your convenience. You
can easily add them to your shopping cart with one click of a button!
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Building a Project
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Log in to your "My Mouser" account and then use the search method of
your choice to add the parts and quantities you want to save in your
project.
Using the search methods list above to
add parts to your project
Once you locate the product you want, click on the part number. This
will take you to the Product Detail Page where you will see a block
called "My Mouser Project Manager".
Enter the quantity you want to add to your project and select a project
name from the drop down menu or select to create a new project. Then click the "Add to Project" button.
Using the EZ Buy Form or the BOM Import Tool to add parts to your
project:
Once you enter all the part numbers, select a project name from the drop
down menu or select to create a new project. Click on either the "Import
BOM" or "Add" button, depending on the application.
You can also add items in your shopping cart to an existing project or
create a new project. Name your project by entering a name in the box
provided at the top of your cart and click on the "Save" button. Once
your project is saved, you will see "Your Project Has Been Saved. To
View Your Projects, click here "at the top of your shopping cart.
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Editing a Project
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To view or edit projects, you must be logged in to your "My Mouser"
account. Click on the Project Manager link. Then click on the
Edit/Update link next to the project name that you want to edit.
- To Change Quantities - Type in
your revised number in the "Quantity" box and click the "Update
Project" button.
- To Remove Parts - Click the check
box located to the right of each part number you want to delete.
Then click the "Update Project" button. Or change the quantity to
zero for the part you want to delete and click the "Update Project"
button.
- To Add Parts - Use the same
process you used when creating your project. Refer to the "Build a
Project" section above.
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Ordering a Project
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Log in. Select the "View Cart" tab to ensure you do not have parts in
your shopping cart that you do not want added to this order. (Clear your
shopping cart, if necessary.) Click on the "Project Manager" link.
Click on the "Edit/Update" link next to the project that you want to
order. In the bottom right hand corner under the merchandise total,
click on the "Order Project" button. This will add the parts to your
cart and you can then proceed to check out.
TIP: When building your project, enter the quantities it takes to build
one unit. Then, if you want to buy enough to build 5 units, change the
quantity in the box next to the "Order Project" button from 1 to 5.
Click on the "Order Project" button and it will multiply all of the
quantities in your project by 5 and add them to your cart. |
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Search by Keyword
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Enter part descriptions into our search box. You can then narrow your
search by selecting specific manufacturers or by clicking on product
categories until you locate the products you are looking for.
Keywords may be separated by AND and/or
OR statements for greater control of the search results. For example,
Microsoft AND mouse would generate a result set that contain both
words. However, for mouse OR keyboard, the result set returned
would contain both or either words.
Exact matches can be searched for by enclosing keywords in
double-quotes.
For example, "notebook computer" would generate a result set
which match the exact string.
Brackets can be used for further control on the result set.
For example, Microsoft and (keyboard or mouse or "visual basic"). |
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Search by Product Category
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On the side navigation bar under "Product Finder", click on
View All Products or click on one of the Product Categories listed
below that link. Then you can narrow your search by selecting specific
manufacturers or selecting additional product categories until you drill
down to the products you are looking for. |
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Search by Part Number
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Try our
EZ Search & Buy Form or simply enter the part number you are looking
for into the search box located on our top navigation bar. |
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Search by Brand
(Manufacturer)
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Click on the
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Frequently Asked Questions
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Does Mouser ship to an APO or FPO address? Yes.
Does Mouser take personal checks? Yes. Checks exceeding a certain
dollar value may require bank verification prior to shipping an order.
Dishonored checks will be charged a $25.00 handling fee.
What is Mouserīs corporate address? Mouser Electronics, 1000 N.
Main St., Mansfield, TX 76063
What is Mouserīs "Remit To" address? Mouser Electronics, P.O. Box
99319, Ft. Worth, TX 76199-0319
Is Mouser independently owned and operated? No, we are a
subsidiary of TTI, Inc. located at 2441 Northeast Pkwy., Ft. Worth, TX
76106. (www.ttiinc.com)
Who is Mouserīs Quality Manager? Chuck Amsden (Click
Here to obtain a copy of our Quality Manual.)
Is Mouser an Equal Opportunity Employer? Yes,
click here for a copy of our Affirmative Action Plan Certificate.
Does Mouser uphold and require a drug free workplace? Yes, every
Mouser employee is required to pass a drug screening test prior to
employment.
Does Mouser sell foreign-made equipment, material or supplies that
were produced in whole or part by forced labor, convict labor or
indentured labor? No.
What is Mouserīs Federal ID number? 75-188-0247
What is Mouserīs Dunn & Bradstreet number? 16-119-4410
Why is the system asking me to choose an International shipping
method if I am in the US? This will only happen if the "Ship To"
country on your order is either not selected or the country selected is
not the United States.
- Click on the "My Mouser" link.
- Click on "Edit Address/Profile"
button.
- Click on the "Edit Shipping
Address" button.
- Change your "Ship To" country to
"United States".
- Click "Save".
- Click "Save Changes".
- Go back to "Check Out".
Can I enter a schedule order
on-line? We currently do not have the functionality to enter a
scheduled order on our website. To place a scheduled order please call
your Sales Department at 800-346-6873, or e-mail your order to
sales@watt-power.co.uk.
Can I view all my past orders? If you have a My Mouser account
you can now view your order status and order history on-line.
Click here for more information.
Will I receive an e-mail confirmation of my order? Yes, you will
receive an e-mail confirmation when your order is submitted and you will
also receive an e-mail confirmation which includes the tracker number
once your order has shipped. |
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International Customers
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The following are additional terms and conditions for orders shipping
outside the United Kingdom. We look forward to doing business with you.
If you need any additional information, please let us know by e-mailing
us at sales@watt-power.co.uk or at one
of the e-mail addresses listed below.
All prices charged are in UK Pounds
Sterling. In the online store you can also see an indicatory price in
Euros or US Dollars by clicking on the Currencies box at the top of the
page. Shipping costs are calculated based on weight and destination so
that the shipping cost for your particular order can be seen on the
first screen of the checkout process - just ensure that your shipping
destination is correct when you register.
EU Business Customers
If you are an Europe Union Business and
wish us to zero-rate the VAT on your order, then you must first fax us a
copy of your company letterhead including your VAT number to +44 0)1353
662 717 or emal to
sales@watt-power.co.uk.
When placing your order online put your VAT number in the order
comments. We will remove the VAT as part of our order processing.
No Handling Fees
We
are not charged any handling fees.
International orders are normally shipped complete. If any item must be
back ordered, the order will be held until all items can be shipped
together. However, if you want to ship items that are in stock
immediately and ship back ordered items when they arrive, please state
that multiple shipments are acceptable in the "Order Comments" section
during the checkout process.
How to Order:
Online:
www.wattpowersolutions.com
Fax: +44 (0) 1353 662 717
Tel: +44 (0) 1353 667 117
Currency: GBP Pounds Sterling (US Dollars, Euro from online store
www.wattpowersolutions.com)
Sales:
sales@watt-power.co.uk
Minimum Order:
NO MINIMUM ORDER on items normally stocked in our warehouse.
International Shipping Charges:
Shipping costs are calculated based on
weight and destination, the shipping cost for your particular order can
be seen on the first screen of the checkout process. If you order by 2pm
(Monday to Friday, excluding UK bank holidays), we will aim to ship the
same day. For international deliveries we ship using a choice of
FedEx and Royal Mail Airsure /
International signed for (where appropriate - Some services have value
and weight limitations). Please note that for all exports to non-EU
countries the customer is liable for any import duties and taxes that
may be incurred as well as the costs of returning the goods to us. All
other non-UK addresses use courier or recorded delivery services and
take between 3 to 6 days.
FedEx International
- Delivery: worldwide, charges and
delivery time depending to locations
- Customer is responsible for duties
and taxes
Payment Terms
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Currency: All payments must
be in GBP Pounds Sterling. (We accept also online payment via our
online store
www.wattpowersolutions.com in US Dollars and Euros).
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Credit Card:
We accept MasterCard,
Solo, Switch / UK Maestro, VISA, Visa Debit / Delta, Visa Electron and American Express. Credit Card billing information must be
verified on new customers prior to shipping the order. No Handling
Fees.
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Net 30: Can be established
for companies having 3 UK references after 1 year trading without
problems. Not for international customers.
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Prepaid Wire Transfer: You
can wire the funds to our bank. We will contact you with the total
amount which will include shipping charges and wire transfer
fee and send to you pro-forma invoice with our bank details for
payment.
Ref #: (Put your Order Number or Pro-forma invoice Number). We will reserve stock for your order for 48 hours on orders
awaiting funds. Orders will be cancelled after 20 business days if
funds have not been received.
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Returns
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Returns are normally accepted when completed within 30 days from date of
shipment (90 days if product is defective). This does not include items
identified as "NC/NR" or "Non-Cancelable/Non-Returnable" ("Non-Standard
Products") or governed by a Purchase Agreement Letter.
Return Freight charges must be prepaid; we will not accept COD
shipments.
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Some products may require that they be returned directly to the
manufacturer. E-mail
sales@watt-power.co.uk or call us at 800-346-6873 to obtain a Return
Authorization Number (RMA). Your Sales Representative will give you the
correct return address for your merchandise. |
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No Minimum Order
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No minimum order dollar amount on products normally stocked in our
warehouse. |
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Non-Stocked Items
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E-mail tech@mouser.com, fax or phone in your request. |
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Shipment Tracking
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You will receive an e-mail confirmation as soon as your order ships. On
this confirmation will be a link that will take you directly to the
freight carriersī website so that you can track your order online. If
you have a My Mouser account you can also locate the tracker number at
the bottom of your invoice and this is also a link to track your
package. |
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Backorder Shipping
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If more than one shipment is necessary to complete your order, Mouser
will pay for the first pound of shipping on UPS Ground or FedEx Ground
orders shipping within the United States. At time of checkout, you will
be allowed to choose the backorder shipping method. |
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Same-Day Shipment
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Same-day shipment on most orders, Monday through Friday prior to:
- 8 PM. CTZ - UPS & FedEx Shipments
- 3 PM. CTZ - Most other shipping
options
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Order History & Status
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If you have a "My Mouser" account, you will have access to the following
information. Log in to your "My Mouser" account and click on "Order
History".
- Track shipments - Locate your
order and click on the Tracker Number at the bottom.
- Re-order a previous order - Locate
you order and Click on "Re-order Selected Items".
- Get current order status
- View "Order History"
- View invoices
- View Orders with Open Lines
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VAT Tax
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VAT Tax is charged on all shipments to the UK and Europe Union. VAT is
not charge to other countries exclude UK and Europe Unions Countries. If
you are an Europe Union Business and wish us to zero-rate the VAT on
your order please click
HERE for more information.
Standard Rated Transactions : 17.5%
Zero Rated Transactions: 0%
Lower Rate: 5%
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Shipment Notification
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Other Ordering Options
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We also accept orders 24 hours a day, 7 days a week by e-mail to
sales@watt-power.co.uk or by
fax at +44 (0) 1353 662 717. Phone orders can be placed at +44 (0) 1353
667 117 Monday through Friday, 9 A.M. to 5 P.M. |
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Payment Terms
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- Currency: All payments must be in
GBP Pounds Sterling (online payment on
www.wattpowersolutions.com can be also in Euro and US Dollars)
- Credit Card: MasterCard, Solo,
Switch / UK Maestro, VISA, Visa Debit/Delta, Visa Electron and
American Express.
- Net 30: Can be established for
businesses, schools and government agencies. Credit limits are
dependant upon references.
- COD (Cash on Delivery): This
option is available within the United States only. All COD fees
charged by the carrier apply. Not available when shipping via the US
Postal Service.
- Prepaid Wire Transfer: You can
wire the funds to our bank. We will contact you with the total
amount which will include shipping charges and international
transfer fee. We will reserve stock for your order for 48 hours on
orders awaiting funds. Orders will be canceled after 20 business
days if funds have not been received.
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